The Atlas Pain Relief platform requires that we collect certain information from our users. We value the trust you place in us and don’t take it for granted.
Here’s how we protect your data.
Security is at our core.
We use industry-leading security practices like bank-level (128-bit AES) encryption on all data so your information can’t be accessed maliciously. Your data is yours. Our job is to take care of it.
The data created when you register is securely hosted on our servers and is yours to explore, download, and use however you like. You can also stop using Atlas Pain Relief and ask us to permanently delete your data from our servers at any time.
We anonymise data to create interesting insights.
We use aggregated, anonymised data to do research, which we may sometimes share on our blog.
What information does Atlas Pain Relief collect?
Using our services, you provide us with and we collect the following types of data (“Personal Data”):
Personally identifiable information; and
Information collected when you visit our website.
If you provide us with Personal Data from a location outside the United Kingdom, please be aware that the data is transferred from your location to the United Kingdom, where we and our service providers are located.
Personally Identifiable Information
Examples of personally identifiable information we collect include your name and email address when you use our website.
Information we collect when you visit our website
Who has access to the information Atlas Pain Relief collects?
Except as provided below, we do not share your Personal Data with third parties without your explicit permission.
Third parties performing business-related functions.
We sometimes work with other companies to perform certain business-related functions, such as processing payments. In these cases, we only provide the companies with the information they need to perform their specific function.
It is possible that we may need to disclose Personal Data when required by law, subpoena, or other legal process, or if Atlas Pain Relief has a good faith belief that disclosure is reasonably necessary to (1) enforce our Terms of Service, investigate and defend ourselves against any third-party claims or allegations, or protect the security or integrity of our Service; or (2) exercise or protect the rights, property, or safety of our users, personnel, or the public. We attempt to notify users about legal demands for their data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are overbroad, vague, or lack proper authority, but we do not commit to challenge every demand.
Anonymised and aggregated data
We anonymise and aggregate the data we collect across many users and may share this aggregated data with our affiliates, business partners, and users. The aggregated data does not identify you personally. We may also disclose aggregated user statistics in order to describe Atlas Pain Relief to current and prospective business partners and to third parties for other lawful purposes. Examples of anonymised and aggregate data include the average number of searches for a product or service within a particular location.
As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets; in this event, you will be notified via email and/or a prominent notice on our website of any change in ownership, as well as any choices you may have regarding your Personal Data.
By using our Service, you provide us with permission to share your information with the parties described above.
To provide you with an enhanced user experience, you may choose to share your information with third parties through our website via a form. In these circumstances, we will not share your Personal Data without your explicit permission, usually in the form of a web page where you authorize such sharing of information.
Is my Personal Data stored securely?
We use best-in-class security systems and practices designed to protect your information and to prevent unauthorized access to your data. Examples of our security practices include:
- Sensitive user data, such as account passwords and email addresses, are stored in encrypted format.
- All communications through our website are sent over SSL/TLS connections. Secure Sockets Layer (SSL) and Transport Layer Security (TLS) technology protect communications by using both server authentication and data encryption. This ensures that user data in transit is safe, secure, and available only to intended recipients.
- Atlas Pain Relief’s infrastructure is regularly tested for security vulnerabilities and hardened to enhance security and protect against attacks.
- User data on our database is logically segregated by account-based access rules. User accounts have unique usernames and passwords that must be entered each time a user logs on.
We are committed to handling your personal information with respect and care. However, regardless of the security precautions taken, no physical, Internet or other electronic transmission or storage of data can be fully secure or error free. You should understand this when choosing to use any product or service that includes the physical or electronic storage or transmission of your data.
Is there a way to delete my information?
We store the information described above on our servers. To permanently delete your information, please contact us.
What if I have additional questions?